Privacy Policy

Last updated: 28 September 2026

This Privacy Policy explains how Kerlinka collects, uses, stores and protects your personal information when you visit our website, contact us, make a reservation or register for one of our events. We’re committed to handling your information responsibly and in line with applicable Australian privacy requirements.

Who is responsible for your information

Kerlinka, located at 50 Appel Street, Surfers Paradise QLD 4217, Australia, is responsible for the personal information collected through this website and our restaurant operations. You can contact us at any time using the details at the end of this policy.

Information we collect

Depending on how you interact with us, we may collect:

Contact form information — your name, email, phone number, subject and message
Restaurant enquiry data — details relevant to your question or request
Event registration data — your name, contact details, selected event and number of guests
Reservation-related information — where you book a table or an event
Payment-related information — where a paid event or service applies (handled by our payment providers, not stored in full by us)
Technical website data — such as IP address, browser type, device information and cookie data

Why we collect your information

We use your personal information to:

Administer and run the restaurant
Manage event registrations and bookings
Provide customer support and respond to enquiries
Communicate with you about your reservation or event
Send marketing communications only where you have consented or where otherwise permitted by law

How long we keep your information

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, to meet our legal and operational obligations, and to resolve any disputes. When information is no longer needed, we take reasonable steps to delete or de-identify it.

Service providers

We may share personal information with trusted service providers who help us operate, including:

Payment providers, where a paid event or service applies
Website hosting and technical providers
Communication and booking-related service providers

These providers are only permitted to use your information to deliver their services to us.

Overseas service providers

Some of our service providers may store or process information outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled consistently with applicable Australian privacy requirements.

Data security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Accessing and correcting your information

You may request access to the personal information we hold about you and ask us to correct it if it’s inaccurate, incomplete or out of date. Please contact us using the details below and we’ll respond within a reasonable time.

Privacy complaints

If you have a concern about how we’ve handled your personal information, please contact us first so we can try to resolve it. You may also raise your concern with the Office of the Australian Information Commissioner (OAIC) if you’re not satisfied with our response.

Information concerning minors

Our services are intended for adults. We do not knowingly collect personal information from children without appropriate consent. If you believe we’ve collected such information, please contact us and we’ll take appropriate steps.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or our legal obligations. The current version will always be available on this website, and the “Last updated” date at the top shows when it last changed. We encourage you to review this page periodically.

Cookies and how we use them

Cookies are small text files stored on your device when you visit our website. They help the site work properly, remember your preferences and give us insight into how the site is used.
Why we use cookies
We use cookies to keep the website functioning, to remember your choices, to understand how visitors use the site, and — where applicable — to support relevant content.
Necessary cookies
These cookies are essential for the website to function. They enable core features such as page navigation and secure areas, and the site cannot work properly without them.
Preference cookies
These cookies remember choices you make — such as language or display settings — so the website can offer a more personalised and convenient experience.
Statistics and analytics cookies
These cookies help us understand how visitors interact with the website by collecting information anonymously. This helps us improve performance and the overall experience.
Marketing cookies
Where applicable, these cookies may be used to help show content and messages that are more relevant to you. They’re only used in line with your preferences.
Unclassified cookies
From time to time, some cookies may not yet be categorised. These are cookies we’re in the process of classifying together with their providers.

Managing your cookie preferences

You can manage and change your cookie preferences at any time through the website’s cookie banner and cookie preferences interface. You can choose to accept all cookies, reject non-essential cookies, or set your own preferences. You can also manage cookies through your browser settings.

Contact us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Kerlinka

50 Appel Street 
Surfers Paradise QLD 4217 
Australia 
Tel.: +61 7 2912 5861 
Email: info@kerlinka.com